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3 Trade Secrets Revealed That Cleaners Don't Like To Talk About!
Mon 14 Jan 2008 - 11:09
3 Trade Secrets Revealed That Cleaners Don't Like To Talk About!
By [http://ezinearticles.com/?expert=Ian_Victor_Harper]Ian Victor Harper
1. Paying For A Maid Service By The Hour: One contentious issue that you and your cleaner might have is time. You will both have different expectations of what can be cleaned in any given time period.
When a cleaner starts to clean your home it's going to take them longer at first. As they get familiar with the lay out of your home they become more efficient. You see that the cleaner has now got spare time, and will ask for extra things to be cleaned. The cleaner thinks they were given a set list of task to do, and now it's been changed. You're thinking, I am paying for x amount of hours, I don't expect to see the cleaner standing around or going before the time is up.
As with many industries much has changed over the years, as you might know it has be come harder to find people to do this kind of work. So in an effort to encourage people back, changes have been made. The payment system being one. The language of payment has always been on a hourly rate basis. Because it was
Easier to understand.
It is now common practice to pay for the jobs to be done; this is a list of jobs agreed by both parties.
One last point. You must make it clear that the work must be of a good standard; never reward poor performance this just encourages it in the future.
2. Beware of cleaners that take advantage of you: Knowing what is to be done each visit, clears the air of any potential This list of tasks should always be out for when the cleaner comes, so they know that you expect this fix list of weekly and monthly tasks to be carried out. Stops misunderstandings.
Then if any cleaner try's to take advantage of you, normally they want to decide what gets done. Problem here is that they avoid things they don't like doing. They can't, because they now have a written plan to work to, and you have a check to to check the work.
3. Familiarity breads contempt: Trying to keep a professional relationship when somebody comes into your home on a week to week basis can be hard. After all it's your home and not a work place.
Chatting helps build up a barrier that you will find hard to cross when bringing up issues about cleaning standards.
The very best way that we have found to combat this, is for both ourselves and all our staff call our clients by their surnames. Some people find it hard to do this and think it old fashioned, Please believe me when I say from experience that both myself and my staff don't mind, as it reminds us all that we are in a professional relationship.
About the Author
Ian Harper owns and operates a carpet cleaning company, http://www.carpet-upholstery-cleaner.com which specialises in the Bio and Eco friendly cleaning of carpets, and soft furnishings, using the most up-to-date efficient methods and micro-splitting, detergent-free, bleach-free solutions. You can learn more about these technologies by visiting the website for his Carpet Cleaners Network . also he gives marketing and start up advise on his forum and blog http://www.pro-forum.carpet-upholstery-cleaner.com/ his latest project is Wikiclean a wiki for cleaning
Article Source: http://EzineArticles.com/?expert=Ian_Victor_Harper [http://ezinearticles.com/?3-Trade-Secrets-Revealed-That-Cleaners-Dont-Like-To-Talk-About!&id=925440 ]http://EzineArticles.com/?3-Trade-Secrets-Revealed-That-Cleaners-Dont-Like-To-Talk-About!&id=925440
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