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Customer Reviews for Deanta Wood Products
Summary
Product/Service Range
Staff Knowledge
Value for Money
Customer Service
Availability/Delivery
Average
2.0
1.0
2.0
1.0
1.5
1.5
Add your review for
Deanta Wood Products
.
Reviews
Reviewed on
15 January 2014
by
"
woodworm
"
Comments
Ratings
our Deanta doors have signs of woodworm on the edges and also signs of being filled. Company offered to replace 1 door only. Would warn any potential customers to fully check the doors and beware of the very poor customer care of the company. We suspect entire shipment could have this damage.
Due to attitude of Deanta I would not recommend this company
Product/Service Range
1
Staff Knowledge
1
Value for Money
1
Customer Service
1
Availability/Delivery
2
Overall
1.20
Reviewed on
03 November 2007
by
"
MRABB
"
Comments
Ratings
I placed an order for 24 doors in August
I was told they would be available in 6 weeks max.
ANow in Nov, after 10 weeks of continual chasing, I am being told that they don't know how long the order will take. It could be another 5 weeks but they couldn't confirm that.
There is poor communication between their factory and sales.
They will not call you back.
I was told that I wasn't their customer becase I placed my order through their agent. The agent has has the same issues as I have had, hence my direct communication with Deanta Doors
I cannot comment on the product quality as I never got my order.
Please be aware before placing an order.I would not recommend this company to anyone.
Product/Service Range
3
Staff Knowledge
1
Value for Money
3
Customer Service
1
Availability/Delivery
1
Overall
1.80
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